This instructor-led course is designed to give an overview of the Resource Scheduler product from the end user perspective.

Topics Covered:

• Explanation of parts of the window
• How to navigate
• Explanation of Groups, Regions and Location
• How to make a simple reservation

This instructor-led course offers Resource Scheduler Services Module training targeted to meet the needs of your Resource Scheduler configuration administrators. This module, formerly known as Catering, has expanded with version 7.5 to be more widely applicable to additional types of Service Providers such as Facilities and IT.

Topics Covered:

• Overview of RS Services Module capabilities
• Recommended workflow for specific scenarios such as independent service requests (i.e. delivery of reserved equipment to an office, without a room reservation)

This instructor-led course offers Resource Scheduler Asset Module training targeted to meet the needs of your Resource Scheduler configuration administrators. The Asset Module, brand new in version 7.5, was created to assist customers who want to manage company cars, loaner equipment, or other pools of assets.

Topics Covered:

• Overview of RS Asset Module capabilities
• Description of the relationship between Assets, Service Providers and user requests
• Demonstrate how Assets can be managed as unique or pooled items
• Demonstrate how to manage vendor maintenance agreements

This instructor-led course offers Resource Scheduler Configuration Administration training targeted to meet the needs of your Resource Scheduler administrators.

Topics Covered:

• Overview of RS Admin capabilities including creation of Users, Resources, Locations, and Groups
• Usage of User Defined Fields and Service Tabs

This instructor-led course is designed to cover the functionality of the Report Writer's Toolkit. This is useful for those clients wanting to create their own custom Crystal reports.

Topics Covered:

• Overview of Crystal reports
• Connecting to the Resource Scheduler database
• Placing fields in appropriate report sections
• General formatting of the report and using/connecting to the report within Resource Scheduler

This instructor-led course offers Resource Scheduler Professional or Enterprise Edition system administration training targeted to meet the needs of your IT team.

Topics Covered:

• Overview of Resource Scheduler topography
• Review Admin. interface & security
• Backend (in-depth) settings
• Platforms
• Browsers (versions, cookies)
• Support Portal tour
• Schema overview and description of custom reporting
• LDAP overview (if optional module is present)
• Troubleshooting (debug pages, debug scripts, FAQs)