Support
PeopleCube strives to provide a level of service which is first class. All of our support representatives have extensive knowledge of our products and enjoy regular contact with our global client base.
We do not just provide technical support, but take a keen interest in how clients are using our products and are happy to share new ideas and best practices.
Access to our telephone support service is available to all customers and Channel Partners with a valid support agreement.
Our Support team may be contacted via our dedicated telephone support line 800-282-7319 and is open Monday through Friday: 8:00 AM to 8:00 PM ET . Callers outside of North America should call +44 (0)208 328 9460
Consulting Services
PeopleCube implementation services can be tailored to meet the varying needs of our clients. Successful implementation requires more than just installing software, entering data, and printing reports. Defining the right implementation strategy up front is critical to successful system roll out and adoption.
PeopleCube consultants work closely with clients to understand the wider IT and business implications of implementing a new system. Only once all the user and system requirements have been established, will our consultants install and configure the software, helping you to achieve rapid benefits from your investment.
PeopleCube can provide the following services as required:
- System Design
- Definition of Operational Procedures and Workflow
- Installation and Upgrades
- Screen and Database Configuration
- Data Migration
- Custom Application Development
- Custom Interfaces
- Report Writing
- User Interface Customization
User Training
The Workspace Manager user interface is intuitive and simple to use, requiring minimal training to start making reservations and managing resources. However, PeopleCube can provide user training or system familiarization sessions for your Managers and staff, if required.
Customer Care Center
Access the PeopleCube Customer Care Center resources such as our Knowledge Base, Trouble Tickets, bug and feature request tracking. Not yet enrolled? Contact Sales to start enjoying your benefits today or register here.